Below are their terms and conditions…

but here are some pointers for working within their parameters. How many people/phones are on your plan? Depending on the number I would break it up into two separate contracts, which will cost you twice as much but still provide unlimited services. Kids on your plan? Are they continuously surfing the net? Watching video’s, playing music? Internet Radio Stations? Are you tethering your phone to your laptop? TV? If you have a lot of phones on the plan, then basically your account is pulling 24/7 hour service and that might be where the problem is coming in.